Indian Wedding Saree Reviews – Complaints IndianWeddingSaree.com

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Average rating:  
 21 reviews
 by Kritika sharma
Fraud people

These people are frauds .they just keep waiting for months and never deliver. Even when u ask for a refund they will never pay u .please be careful. I am going to file a complaint about them. Please u guys also do if u face the same issues. Shame on them.

 by Kamini
Very bad and wrong prodct

I will give 0 rating. My first and last order
They shows nice pics of the product but when they shipped it was totally different and garbage cheap stuff.

0 unsatisfied

Never order anything in future

 by Pooja
Pathetic customer care service

Their return policy is company centric having no consideration for the customer. Their only motto is "you ordered, we delivered" even if it's crap. They kept my money and caused a huge mess when asked to initiate return. It has been a very poor experience ordering goods from Indianweddingsaree.com.
Advice you not to order things from here.

 by Michelle Armour
Do Not Trust Fraudulent liars

Utter disappointment and disgusting customer service.

I very carefully chose to order only what was advertised as silk, Indian Wedding Saree falsely advertise polyester as silk. I chose lightweight silk as that suits my purposes and thought the $16 price per meter indicated it would be real silk as advertised. Unfortunately, none of the hundreds of dollars of saree were silk at all. Every single one had zero natural fiber content. If you burn tiny amounts of silk and other natural fibers it will burn to black soot, these burnt to plastic blobs. Obviously, they get away with it because most people don’t bother to check and walk around thinking they are wearing silk, no, you are wearing plastic. Horrible polluting nasty, nonbreathing plastic. But the worst thing is the way I have been treated by their customer service people, so rude, saying it is my fault for thinking I could get silk for $16 a meter, I can absolutely get brand new perfect lightweight silk for that in Australia from several companies. Then they had the hide to offer me a 10% refund when 100% of their products were not as they advertised. They are fraudulent liars who should not be trusted. So sad that evil people like this exist to take advantage of innocent customers just trying to support their business. The website is full of fraud, every single listing of every type of silk cannot be believed. Do not trust them, it just isn’t worth the grief dealing with their nasty, mean customer service. They know they did the wrong thing but are refusing to refund my money.

 by Zuberiya
Con company

I will give 0 stars... Pls don't buy from here it's a con company... All d good reviews are fake and written by them no real customers... They will never deliver... Will keep delaying forever... Don't believe me?? Go n order n waste your money... I have already wasted 4000rs in this tough pandemic time... I know how much it hurt my pocket... God will see them...

 by Unsatisfied customer
Worst service

My first ever order on this website was nice and smooth. The lehenga came out really well and loved it. But my second “purchase”? boy, it was a hell of an experience. First, the order was delayed multiple times. By that, I mean multiple times. The order was delayed up to a month and they still were not giving me a solid delivery date. Second, their customer service was beyond my imagination, the worst. They would respond to my email after 2 or 3 days. There is a chat box on the website which you can use to “contact” them. Yes, so they respond the first time when I wasn’t receiving any response via email. Next thing you know, they are gone and wouldn’t reply. Third, they lied about when the product will be delivered. I am so sure they didn’t have the product at all. First, they told me there was a problem with the product so started a new one. Then they said they are done with lehenga and if I will be fine with a plain dupatta. I still believed them and told them it will be fine if it was a plain dupatta. Still, they didn’t tell me that they didn’t even have the product. Like why lie about it and waste your and my time? It could’ve been so much easier if they tell me to pick another one. But they straight lying about it and kept saying “it will be dispatched in the next two days”.. “four days”.. “five days”. Every single response was very vague and not helpful as if they knew it wouldn’t be delivered at the times they said it will be. Which of course they knew. It went on for like a whole month. I still didn’t care because my past experience was good. Since I was not receiving any accurate responses by email, I reached out to their Instagram page, the person told me that it is impossible to deliver the product by the “delayed date“ they kept saying will be “delivered”. At least the person said the truth. Eventually, the money was refunded as I was never gonna receive the product. So what I think is that they do have some nice outfits if you’re lucky enough to pick the ones they actually have and if the right employees respond to you instead of the useless ones who responded to me. So I will give it up to you to decide if you wanna order from the website, I would say definitely the trendy ones they have(the Sabyasachi copied ones). But I will never order again as I don’t wanna risk having the useless headaches I had to go through.

 by Pritika Sharma
I feel I have been conned

I won't keep quiet I will take this company to d consumer reports if they cheat me. Not a single msg or mail about my order plus when I msg myself d response is dissatisfactory. It's 4500/-rs order which I made online n this is what I get in return for buying my first-time here in Indian wedding Saree, No update on my order, No response, No emails nothing. I want the consumer board to take strike action against this company if they cheat me with my money.

 by Abhinav Trivedi
Worst Shipping Service and Product

Worst customer service ever. Please don't buy anything from this site.
I ordered one sherwani and it still didn't arrive and they are saying that you will receive it after one month and then we will refund your items. What a pathetic service. Please refrain from ordering from this site.

 by Anupama Bali
Worst Service

I don't know from where to start about worst worst worst customer service they provided to me. I wish I could give them negative star. I ordered a product from their site after getting the written confirmation that it will be delivered on a particular date obviously that didn't happen, they gave another date and now I have received another email that it will be one more day delayed. They spoiled my first event and now they are going to spoil my Diwali as well. Moreover the sales manager Jishan Ali is not at all accepting the mistake of his and the company he is blaming me for everything. I don't know how it is justified, not even once I received any apology from their side. Doing something wrong to the customer is one thing and falsely accusing it on another level. Seriously guys there are so many other sites please don't shop from this store, they are going to spoil it. I would like to specially complain about Jishan Ali, his attitude is not of a sales manager..seriously it is a torture to deal with him. Worst manager I have come across

 by Hyla

I ordered a long dress and they forgot to put the zipper in. It is impossible to get on. When I called they said I have to send an email.

 by hamida yasmin
retrun 2 dress

I order 5 dress from 5 I like 3 and 2 dress I didn't like it, I didn't like soo much. so I want to return the dress and I want my money return to my account, 1. 1529536 2. 1532790

 by Max Benjamin
Nice stuff with supportive staff

Varieties and quality of clothes are really good. The one thing which I liked the most is the Finishing, it makes me satisfied. The post sales behavior of staff is very grateful.

 by Shweta Jain
Extremely happy with my purchase!

I ordered 3 outfits. They were stitched so well, true to size and colors are beautiful, at very reasonable price. Looking forward to buy few more products and I’ll love to refer your site to my friends and family!

 by Ankit Sharma
Money's Worth

Ordered for the first time with them. I had a low budget for buying a casual suit for me. Product range is awesome with great fabric quality.

 by hamida yasmin
retrun 2 dress

I oder 5 dress from 5 I like 3 and 2 dress I didn't like it, so I want to send back, and I want refund money to my account, 1. 1529536 2. 1532790

 by Anny Jacson
Nice Wedding Lehenga

I bought 2 lehengas for a friend’s wedding ceremony. The fabric quality is outstanding & really comfortable to wear.

 by Sara
Angry And disappointed

I ordered 2 outfits from this website for a function. Came the delivery day waited for my clothes nothing, email them no reply. A week later after the function I got email from Indian Wedding saying they have problem with production. They asked for few more days and I will have my outfits. Still nothing another email same issue problem with production. I email the company to cancel my order and to refund my money through paypal. They replied the outfits are ready but I waited and waited now its a month and I still haven't got my clothes. I emailed to cancel the order and they kept ignoring my emails and saying that my order has been delayed by a week, another week................. Luckily I ordered through Paypal so I going to get them solve this delay dispute with this company.

 by Shiromi
Lousy is a understatement

My third and last order with this company. It was a last minute order that I needed for a function. Estimated delivery date fitted my schedule. As soon as I placed the order I mentioned to them the urgency. 4days before the delivery date, they tell me that they are running late. This of course is after I inquired about the status since I had not heard from them. I had to spend double to get a new outfit. Customer service team is incompetent and unreliable. I would not recommend them to anyone. My days with this company are done!

 by Vm
Items shipped 1.5 weeks late after customer service lied, gave me multiple runarounds and finally did not cancel the order as requested multiple times

I ordered 2 items to wear for my friends' wedding, a lehenga and a lehenga style saree. I specifically ordered from this site and chose the items I did because their expected delivery dates left a few days (6-11 to be exact) wiggle room in case there was a delay. When I did not receive the items by the expected date, I contacted customer support for an update on the status. They told me that even though I should have received both items by then, they were not quite completed and had not shipped. They guaranteed they would be shipped out that day and would arrive within 3 days in time for my event. I voiced some concern that this may not be enough shipping time and noted that if they would not definitely arrive before that date, I needed to cancel the order. They voiced understanding and said they would arrive in time. I contacted them again for an update as they did not send me tracking info still. I again noted that if they would not arrive in time I needed to cancel the order. When they replied the day before I had to have the items, they said that they still had not shipped the items. I asked for them to be cancelled if they could not be overnighted with guaranteed delivery. I spoke with a chat representative and a phone representative requesting to cancel since they did not ship my items as promised and they both said I had to go through the email support for that and there was nothing they could do to help me. I sent another email to their support again requesting to cancel the order. An hour later I received tracking info saying DHL had received information and the package would arrive within 3-5 business days. I called customer support again and told them this needed to be cancelled before the package was picked up, and they again said they couldn't do anything and I would need to email customer support. I again emailed customer responding to the email with tracking info saying the items needed to be cancelled like I had requested multiple times when they did not ship the items on time as promised and the items should not be shipped. Several hours later they responded they are already shipped and there was nothing they could do. There wasn't even a sorry. I now am dealing with DHL to try and refuse the shipment before it leaves India or I'll have to sort out shopping the items back and probably get stuck paying return shipping to Jaipur. This is aside from the more than an hour and a half of my time from my vacation spent dealing with customer support sending me in circles. And I don't have clothes to wear to my friends' wedding on top of all this.

 by Sonia
Very unprofessional, poor customer service

Ordered a lehenga set worth more than $150. Had a wedding on the 20th. Was supposed to get the delivery on 13th. On the 14th they say, they can not deliver before 21st. Told them that if they cannot deliver before 19th, I will miss my wedding on 20th. They promised on emails that I will get the shipment before 19th. On the 19th, they said the same old thing – cannot deliver before 21st.



This gets better – told them no point sending me the package now, I have already missed the wedding. They said they will cancel the order. However, I get an email next day that the item has been shipped. Ridiculous!



Now I will have to go through the whole effort of sending the package back and get my refund – never again from this company. PLEASE UNDERSTAND THIS COMPANY IS A FRAUD!

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10 thoughts on “Indian Wedding Saree Reviews – Complaints IndianWeddingSaree.com”

    • I ordered a ladies dress (gown) item #9243177. When I received the package the scarf was missing. Hopely the management read the massage and can send me the scarf.

      • was that from indianweddingsaree.com. i am looking to purchase a briadal Lengha from there but unsure of the quality

    • Very unprofessional, unreliable and dishonest company. Did not send the ordered items to me until i emailed and reminded them that i have ordered products through them. I am still waiting on few items which was promised to get shipped 3-4 weeks ago. I emailed the sales department for updat and for the past 4 weeks they have been giving me excuses like “they emailed me about product size and i havent responded to there email which is why they havent been able to finish the product” ( this is a complete lie since i have been constantly in contact with them regarding all the products i have ordered). I emailed them again and this time i was promised the items will be ready to go in 7 day. 15 days later no response from them so i had to email them again and they told me there is a delay for further 9 days. I emailed them again and asked them to ship the item immediately or to refund my money, they told me they need further 4-5 days. I emailed them on the 7th day again advising them that the function i ordered the items for is in less than a week and now i want a refund because i am not willing to wait any longer, there hasnt been any response.

      For the items that did get shipped and delivered to me in the past i had to chase them for it as they were making excuses for delay. The product quality is really low and the stitching isnt good either. The materials are rough and product dont always look like what they show on their website. I would really not recommend this shopping site to fellow customers. I am never shopping through them again as it has been a very bad experience. They take your money and dont deliver what they promise. Please dont waste your money.

    • I order two mens pajama kurta but came late. Family wedding was over. I am sending back order number is 9404288 and 9380152 please returens these. Thank you !!!

  1. Hi everyone this is the worse place to buy any stuff with your own risk of loosing money. It’s been two months I have purchased one dress here and it’s always have issues and never delivered. When you request refund they never refund your money. $65 I paid for this fraud company. I am going head and reporting this business to bueara office. This site and person needs to be under serious action. Just aware of this review for best warning

  2. Fake company and cheaters… Pls pls don’t buy here you will never get your order in life… If you have money to waste then order n check yourself.

  3. I ordered 2 outfits nothing like what was shown in the picture the quality of the stitching was so poor could not get the dress over my head the neck opening was so small the pants seam was in the front of the knee, not sure what kind of tailors they have that don’t see this the material of the pants was so low class and what was shown in the picture was not what I got when I emailed them the pictures they oh slight mistake we will refund you 15$ really and they guarantee 100% satisfaction or money back but that is not the case so don’t buy anything waste of money.

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